Key insights

• 🌟 🌟 Initial Satisfaction: The reviewer felt positively about their Whoop experience for almost 2 years, appreciating the recovery and strain tracking features.
• 📦 📦 Improved Design: The Whoop 5.0 is smaller and offers better battery life, with a 14-day battery compared to the previous version.
• 🤔 🤔 Disappointment in Accessories: The leather strap feels premium but raises questions about its high price and the issues with received orders.
• 😡 😡 Misleading Upgrades: Users feel deceived by Whoop's policy changes regarding hardware upgrades, which were previously promised for free.
• 📉 📉 Trust Issues: Growing dissatisfaction with Whoop's subscription model and unclear communications about upgrades has led to a loss of trust.
• 🔄 🔄 Comparison with Other Devices: Despite superior tracking capabilities, the speaker hesitates to recommend Whoop over competitors due to recent experiences.
• 👥 👥 Customer Expectations: Loyal users expected better treatment concerning hardware upgrades, which have not been met by the company.
• 🔧 🔧 Future Considerations: The reviewer is now uncertain about renewing their subscription due to the disappointment with company policies.

Q&A

• What was included in the unboxing of the Whoop 5.0? 📦

  During the unboxing of the Whoop 5.0, the reviewer discovered it came with a premium leather strap, which felt high quality, although there were questions about its $100 price tag. They also appreciated the overall packaging and the adjustable length of the strap.

• What comparison did the reviewer previously make between Whoop and other devices? 📊

  The reviewer previously created a comparison video showcasing Whoop's superiority over the Apple Watch in terms of activity and health tracking. They highlighted the unique features of Whoop, affirming its effectiveness in monitoring health metrics.

• Has the reviewer's opinion on Whoop changed over time? 😔

  Initially satisfied with the Whoop fitness tracker, the reviewer admits to a growing dissatisfaction due to recent experiences with ordering issues and the company's subscription model changes. Despite recognizing Whoop's superior tracking capabilities, they now hesitate to recommend the product.

• What are the reviewer's thoughts on the design of the Whoop devices? 😟

  The reviewer finds the design of the Whoop 4.0 bulky, particularly for users with smaller wrists. They express a preference for a thinner device, even at the expense of battery life. They also criticize the overall design changes and suggest that the focus on battery life may compromise aesthetics.

• Is the Whoop 4.0 compatible with new accessories? 🤔

  No, the Whoop 4.0 is not compatible with accessories designed for the Whoop 5.0. The reviewer noted that old accessories would not function with the new device, which may lead to additional costs for users looking to upgrade their accessories.

• How does the reviewer feel about Whoop's hardware upgrade policy? 😠

  The reviewer expresses frustration with Whoop's hardware upgrade policy, claiming it misleads customers regarding free upgrades after six months of membership. They highlight that loyal users expected better communication and more reliable upgrade options based on previous promises, leading to disappointment.

• What issues did the reviewer face with their Whoop order? 📦

  The reviewer experienced confusion with their order for the Whoop 5.0, particularly regarding the leather strap. They received a black strap instead of the ordered brown strap, and this mix-up raised concerns about potential returns due to the strap's high price of around $100.

• What are the key features of the Whoop 5.0 fitness tracker? 🏋️‍♂️

  The Whoop 5.0 offers enhanced features compared to the 4.0, including improved recovery and strain tracking, a 14-day battery life, and 60% faster data processing. While it is 7% smaller, some users still find its thickness notable. The device also comes with new packaging, a charging brick, and a USBC cable.

• 00:00 The reviewer expresses initial satisfaction with the Whoop fitness tracker but hints at growing dissatisfaction. They also discuss a mix-up with their order for the Whoop 5.0 and highlight the product's recovery and strain tracking features. 📉
• 02:00 The Whoop 5.0 is a slightly smaller and improved version compared to the 4.0, offering better battery life and data processing speed, though the thickness remains a concern. 📦
• 04:34 Unboxing a black leather strap for the new device reveals a premium feel but raises questions about its high price. 🤔
• 06:39 The reviewer expresses disappointment with the Whoop 4.0's design and company policy changes regarding hardware upgrades, emphasizing a desire for a thinner device over longer battery life. They also accuse Whoop of misleading customers about upgrade eligibility.
• 08:48 The speaker expresses disappointment in Whoop's upgrade policy, claiming they misled customers about hardware upgrades, resulting in frustration for loyal users. 😠
• 10:56 The speaker expresses disappointment in Whoop's subscription model changes, feeling misled about free upgrades, and is hesitant to recommend the product now despite its benefits. 😔